Privacy Policy
Last Updated
December 13, 2025
Privacy Policy
Your privacy is non-negotiable. We protect your personal data with the same care we take in planning your journey.
Introduction
Pearl Routes respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you use our website and book authentic Sri Lankan travel experiences.
Information We Collect
Personal Information
- Contact details (Name, Email, Phone)
- Travel preferences & requirements
- Passport details (for bookings)
- Dietary & medical requirements
Technical Data
- IP address & browser type
- Device information
- Usage patterns
- Referral sources
How We Use Your Data
Operations
Processing bookings, coordinating with local guides, and handling payments.
Enhancement
Improving our website, analyzing preferences, and curating better experiences.
Communication
Sending travel updates, itineraries, and (with consent) inspiration.
Data Protection
Security Measures
- End-to-end encryption
- Secure SSL certificates
- Multi-factor authentication
- Regular security audits
Data Retention
We retain your data only as long as necessary to fulfill bookings, comply with laws, and resolve disputes. When no longer needed, data is securely deleted.